What is 24/7 Tutoring?
- 24/7 Tutoring (Pear Deck 24/7 Tutor) is a supplemental online tutoring service - offered by the ASC - that connects students to live tutors, 24 hours/day, 7 days/week. For live sessions, students and tutors work with each other in the platform's lesson space using video, audio, and/or chat features. Asynchronous writing feedback is given through the Pear Deck 24/7 Tutor Writing Lab. Click here to learn more about 24/7 Tutoring.
Where do I access 24/7 Tutoring?
How do I connect with a tutor?
- Once you've logged in to Pear Deck 24/7 Tutor, you will click the green button labeled "Request a Live Tutor" OR "Submit Your Writing Assignment." You will then select the subject you'd like help with and/or respond to the necessary prompts (based on the type of session you requested). See our Student Guide to 24/7 Tutoring for step-by-step instructions on how to access and utilize 24/7 Tutoring.
What can I expect when I log in?
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For live, 1:1 tutoring: Once logged in, select the live tutoring button, 
follow the steps, and answer a few simple questions to help Pear Deck 24/7 Tutor find the best tutor to match your needs. Once you submit your request, Pear Deck 24/7 Tutor will match you as fast as they can, but please understand it may take a few minutes. Once you’re paired with a tutor, you’ll be taken to the Lesson Space where you’ll have access to all the tools you need for your tutoring session. If you’d like, you can use the audio, video, and/or screen sharing features to make it feel like you’re sitting right next to your tutor.
- For asynchronous writing feedback: Once logged in to Pear Deck 24/7 Tutor, select the writing support button, follow the steps to upload your file, and provide details about your submission and the assignment requirements. Please note you’ll have to save your writing assignment as a .docx (Microsoft Word) file before you can upload it to the Writing Lab. Once you submit your request, Pear Deck 24/7 Tutor will find a writing tutor to review your assignment. The tutor will provide comments in the margins as well as overall notes to help you hone your writing skills. In 12 hours or less, you’ll receive a notification that a tutor has finished reviewing your Writing Lab submission; you can check out their feedback on your assignment by navigating to “Past Lessons/My tutoring history” in your Student Dashboard.
