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Technology Concierge Services - Student Reference Guide

Technology Coaches

Technology Coaches are responsible for assisting students, faculty, and staff with computer application and software related questions, both by appointment and on a drop-in basis. Tier II and Tier III Technology Coaches are trained for two hours weekly to support Blackboard, Qualtrics, SPSS, Excel, and additional software and apps.

Drop-in Hours

MONDAY 10:00am-3:00pm

TUESDAY 10:00am-3:00pm WEDNESDAY 10:00am-3:00pm THURSDAY 10:00am-3:00pm

Quick Technology Guides

Blackboard
Blackboard Basics (pdf)
Logging into Blackboard (pdf)
Submitting Assignments (pdf)
Posting Discussions (pdf)

Drop-in via Webex Teams
Download Webex Teams (pdf)
Contact "ASC Technology Coaches" (pdf)

Connect with Our Tech Coaches

Virtual ASC
Enroll in our Blackboard organization. (video)

Schedule an Appointment
Create an Account on WCOnline

Online Appointments
Webex Guides (Help Center)

Call: 844 - 348 - 3652

Email: tech.coach@laverne.edu